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Data Handling Commitment

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The Ephemeral Model: We believe the most secure data is the data that no longer exists.


1. The Redaction Protocol

Once the Irrevocable Authority is submitted to the Trustee, our system automatically redacts and purges Tax File Numbers (TFNs) from our local records.

2. Ephemeral Storage

Clinical data and specialist reports are utilised only for the duration of claim facilitation. Upon confirmation of payout, clinical data is permanently purged from our active systems.

3. 2026 Compliance

Our protocols strictly adhere to the Privacy Act 1988 (2026 Amendments) and the ASIC Operational Resilience guidelines.

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